Chapter 1: The Nature of Negotiation -- Chapter 2: Strategy and Tactics of Distributive Bargaining -- Chapter 3: Strategy and Tactics of Integrative Negotiation -- Chapter 4: Negotiation: Strategy and Planning -- Chapter 5: Ethics in Negotiation -- Chapter 6: Preception, Cognition, and Emotion -- Chapter 7: Communication -- Chapter 8: Finding and Using Negotiation Power -- Chapter 9: Relationships in Negotiation -- Chapter 10: Multiple Parties, Group, and Teams in Negotiation -- Chapter 11: International and Cross-Cultural Negotiation -- Chapter 12: Best Practices in Negotiations.