1. Logistics, the supply chain and competitive strategy -- 2. Deliverting customer value -- 3. Going to market -- 4. The financial impact of logistics -- 5. Matching supply and demand -- 6. Creating the responsive supply chain -- 7. Strategic lead-time management -- 8. The synchronous supply chain -- 9. Developing and managing the supply network -- 10. Complexity and the supply chain -- 11. Managing the global pipeline -- 12. The digital supply chain -- 13. Service logistics -- 14. Managing risk in the supply chain -- 15. The era of network competition -- 16. Overcoming the barries to supply chain integration -- 17. Creating a sustainable supply chain -- 18. The supply chain of the future.